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My
username or password doesn’t work or I forgot my
password?
To look up your account info, username or password
please
CLICK HERE to visit
CCBill.com support. If you experience any problems
accessing your account info please contact us at
info@eurosinsations.com. |
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Why doesn’t my username or password work?
Your account may have expired or your username or IP
address may have been blocked due to excessive usage or
logins from multiple Internet Service Providers.
Why was
my account blocked? Possible reasons for
this are: |
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Most likely your username and password were guessed by
someone or by a brute force password program designed to
guess passwords and then traded amongst a large amount
of users. This triggers our password security script to
automatically block the account immediately. Sharing your passwords
will also trigger the security script to block your
account. |
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You
have exceeded our daily download bandwidth
limit. We institute a limit to minimize stress
on the servers and to prevent site leeches from
ripping all the content on our site. If you have
exceeded your download limit contact us
to have your account re-instated. |
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AOL
users are sometimes blocked. This can be fixed
quite easily. Please contact us immediately to
be re-instated. |
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To
be re-instated or if you have any questions
about your account please contact us
and we will rectify any problems with your account ASAP.
Our members are very important to us as without
you our site wouldn't exist. |
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How do I cancel my membership?
To cancel your membership
please
CLICK HERE to
visit our payment processor CCBill.com's support page.
If you have any problems with your account email us
at
info@eurosinsations.com
and provide us with at least two of
the following:
1) Email you signed up with,
2) Username,
3) Subscription ID. |
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Why does a video sometimes pause and stutter when
streaming?
To watch streaming movies you need a fast DSL or Cable
internet connection. A slow connection will cause the
video to stop, buffer and restart. To remedy this
problem, save the movies directly to your hard drive.
Internet Explorer users right mouse click and select
"Save Target As..."
Netscape users select "Save Link
As..." |
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Not able to play .WMV files on your MAC?
CLICK HERE to download
Windows Media Player for the MAC or download Windows
Media Components for Quicktime. |
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I
have another question.
Please contact us
at
info@eurosinsations.com
for any of your
questions, comments, or concerns. Customer Support is
vitally important to us and we welcome any questions or
feedback. |
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